Car Rental Locations & Service Area

At most U.S. corporate-operated locations, renters must be at least 21 years old.

Renters must present:

-A valid credit card in their name (debit cards not accepted for under 25)

-A valid driver’s license (subject to driving record screening)

-Proof of an active personal insurance policy

If you're under 25 and have questions, give us a call — we're happy to help clarify rental eligibility.

Please contact our On-Rent Helpdesk at:

Phone: 503-954-2979 or Toll-Free: 866-715-0999

We offer a grace period of 59 minutes past your scheduled return time (within our business hours). After the grace period, hourly fees will apply for each additional hour up to 3 hours. If the vehicle is returned more than 3 hours late, a full extra day will be charged at the current daily rate. To avoid additional charges, please contact us in advance if you anticipate a delay.

We only request employment details if you do not have full coverage insurance and choose to purchase CDW (Collision Damage Waiver) through us. In such cases, we may also require:

-Proof of liability insurance (if available)

-A secondary contact for verification

If you’re self-employed, retired, or unemployed, you can simply enter that in the employer field and provide an alternate contact number.

This policy helps ensure responsible use of our vehicles when in-house coverage is selected.

As part of the general rental policies, we need an additional method of contact.  This can be an employer phone, mobile phone, or local contact information.  If you are unemployed, retired or self-employed, please enter “unemployed,” “retired” or “self-employed” in the company name field and provide us with an additional contact telephone number.

Our rental policies require a physical address in order to rent a vehicle.  P.O. Boxes are welcome as a billing address, however, a physical address (work, home or other) needs to be in the street address area.  If a P.O. Box is in the street address, we will inactivate the account until a physical address is provided. Please click here for more questions on general policies.

The rates are based on a 24 hour rental day starting with the hour you pick up the vehicle.

Yes, debit cards are accepted, but additional verification is required. You must present a current, paid utility bill issued within the last 30 days that is not past due. Please note: Prepaid and store-value cards are not accepted at pickup but may be used when returning the vehicle as a final form of payment.

Military personnel must be at least 21 years old, just like all other renters.

Service Rent A Car is committed to offering quality vehicles at affordable prices — without the hassle. Customers consistently find the best rates by booking directly on Nowrentacar.com, where we offer exclusive deals, seasonal pricing, and special promotions you won’t find anywhere else. We provide a wide range of vehicles, from daily drivers to passenger vans, all backed by flexible rental terms and exceptional customer service. At Service Rent A Car, we do the work — so you can enjoy the ride.

To request a copy of your receipt or rental agreement, please contact us at [email protected] or (503) 954-2979.

Service Rent A Car is not responsible for the loss or damage of any items, including electronics or personal belongings, whether left in the rental vehicle or during the rental period while driving. If you believe you've left something behind, please contact the location listed on your rental agreement as soon as possible. While we cannot guarantee the return of lost items, we will do our best to locate and secure them. If an item is found, we’ll notify you when possible, and you’ll have 14 days to claim it. After that, unclaimed items may be discarded or donated. To increase the chances of recovery, please report lost items immediately.

We require a minimum of 2 rental days for all standard bookings. However, if your personal vehicle is currently in the repair shop, we may offer a 1-day rental exception—just let us know when booking.