F.A.Qs

At most U.S. corporate-operated locations, you must be at least 21 years of age to rent, but the following provisions apply for customers between the ages of 21-24
Renters 21-24 must present a valid, acceptable credit card (debit cards are not permitted) and a valid driver’s license (subject to screening of your driving record), both in the renter’s name.

Please contact our On-Rent Helpdesk at:
Phone: 503-954-2979 or Toll-Free: 866-715-0999

Yes, you will be charged for each hour or part of an hour in excess of the time you were required to return the vehicle.

As part of the general rental policies, we need to have additional contact information that includes an employer name and phone.  If you do not work, are retired, or self employed, please enter “retired,” “self-employed” or “unemployed” in the field and provide us with an alternative contact phone number.

As part of the general rental policies, we need an additional method of contact.  This can be an employer phone, mobile phone, or local contact information.  If you are unemployed, retired or self-employed, please enter “unemployed,” “retired” or “self-employed” in the company name field and provide us with an additional contact telephone number.

Our rental policies require a physical address in order to rent a vehicle.  P.O. Boxes are welcome as a billing address, however, a physical address (work, home or other) needs to be in the street address area.  If a P.O. Box is in the street address, we will inactivate the account until a physical address is provided. Please click here for more questions on general policies.

The rates are based on a 24 hour rental day starting with the hour you pick up the vehicle.

Both debit cards and prepaid or store value cards may be used as a form of payment when a customer returns the vehicle.

Minimum age for renters and drivers on government orders is 18.

Service Rent A Car is dedicated in providing quality car rentals at an affordable price and our customers can always find the best rate when booking direct on Nowrentacar.com. Great car rental deals at discount prices, with ever-changing specials, no wonder why so many reserve vehicles directly on Nowrentacar.com. At Service Rent A Car we do the work, so our customers can enjoy the perks!

To request a copy of your receipt or rental agreement, please contact us at [email protected] or 503-954-2979.

If you’ve left a personal item behind, please call the Service Rent A Car location at the phone number listed on your rental agreement. We recommend that you report your lost item immediately, as we can’t guarantee its return, but we’ll do our best to find it.